Privacy Policy
Data Protection & Privacy Compliance
Zerotohero FZCO is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data in compliance with UAE federal laws and Dubai Free Zone regulations.
Information We Collect
We collect information necessary to provide our licensed services including:
- Contact Information - Name, email, phone number, and business details
- Project Data - Information related to the services we provide
- Communication Records - Emails and messages exchanged during service delivery
- Website Analytics - Non-personal usage data for service improvement
How We Use Your Information
Your information is used solely for:
- Service Delivery - Providing the contracted services
- Communication - Responding to inquiries and project updates
- Legal Compliance - Maintaining records required by UAE regulations
- Service Improvement - Enhancing our offerings based on aggregated insights
Data Protection
We implement comprehensive security measures to protect your information:
- Encryption - All sensitive data is encrypted during transmission and storage
- Access Controls - Limited access to authorized personnel only
- Regular Audits - Continuous monitoring and security assessments
- Secure Infrastructure - Hosted on compliant Dubai Free Zone servers
Data Sharing
We do not sell, trade, or rent your personal information to third parties. Information may only be shared:
- With Your Consent - When explicitly authorized
- Legal Requirements - When required by UAE law or court order
- Service Providers - Trusted partners necessary for service delivery
Your Rights
Under UAE data protection regulations, you have the right to:
- Access - Request information about your personal data
- Correction - Request updates to inaccurate information
- Deletion - Request removal of your personal information
- Portability - Request transfer of your data
Cookies and Tracking
We use minimal cookies and tracking technologies to:
- Website Functionality - Ensure proper site operation
- Analytics - Understand usage patterns for improvement
- Security - Protect against unauthorized access
Data Retention
We retain your information only as long as necessary for:
- Service Provision - Duration of active projects
- Legal Compliance - As required by UAE regulations
- Business Records - Legitimate business purposes
International Data Transfers
As a Dubai Free Zone entity, data may be processed within the UAE. Any international transfers comply with UAE data protection standards and are conducted securely.
Children's Privacy
Our services are intended for business entities. We do not knowingly collect personal information from individuals under 18 years of age.
Policy Updates
This privacy policy may be updated periodically. Significant changes will be communicated to clients. Continued use of our services constitutes acceptance of updated terms.
Contact Us
If you have any questions about this privacy policy, please contact us at our Dubai headquarters: Dubai Internet City, Building 17, Office 104, Dubai Internet City, Dubai, United Arab Emirates.